Frequently Asked Qustions

We understand that first responders, families, and supporters may have questions about our programs, services, and mission. Below you’ll find answers to commonly asked questions about Rooftop Angels, who we help, and how you can get involved. If you don’t see what you’re looking for, please reach out — we’re always here to assist.

What is Rooftop Angels?

Rooftop Angels is a nonprofit organization dedicated to supporting the mental and emotional well-being of firefighters and first responders, as well as their families and survivors.

Who qualifies for support from Rooftop Angels?

Active duty firefighters, retired responders, and family members experiencing emotional or mental health challenges related to service may qualify for assistance.

Do you assist first responders outside Illinois?

Yes, we evaluate outreach needs on a case-by-case basis across the entire country. If you’re unsure, contact us — we’ll do our best to provide guidance.

What types of support do you offer?

Assistance can include resource connections, mental health counseling support, direct outreach, and access to wellness programs for eligible individuals.

Is financial support available?

In certain situations, Rooftop Angels may help bridge gaps in expenses tied to mental wellness services. Each request is reviewed individually.

How do I request help or refer someone?

Use our Contact Us form on the website and select the appropriate inquiry category. Providing context allows us to respond faster and connect you to the right team member.

Are services confidential?

Yes. All inquiries and conversations are handled privately and shared only with authorized program staff.

Can I volunteer with Rooftop Angels?

Absolutely. We welcome volunteers for events, outreach, and fundraising initiatives. Reach out using our contact form to get started.

Can businesses or organizations partner or sponsor?

Yes. Sponsorships, grants, fundraising partnerships, and corporate volunteer programs are encouraged and appreciated. Contact us to discuss opportunities.

How are donations used?

Funds directly support first responder wellness programs, counseling access, family support initiatives, and operational needs that power our mission.